🛍️ Ordering & Products

Q: How do I place an order?
A: Choose a jacket, pick your size, add to cart, and pay securely at checkout.

Q: Do you offer different sizes and styles?
A: Yes — many styles and a wide size range. Each product page includes fit details.

Q: Can I modify or cancel my order after placing it?
A: Contact us as soon as possible. If the item hasn’t shipped, we’ll assist you.

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🚚 Shipping & Delivery

Q: Where do you ship?
A: We ship within United States only.

Q: How long does delivery take?
A:
• Processing: 1–2 business days
• Delivery: 2–5 business days
Tracking information is shared when your order is dispatched.

Q: My order arrived damaged or incorrect — what do I do?
A: Reach out to us within 48 hours with photos and we’ll fix the issue quickly.

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💳 Payments

Q: What payment methods do you accept?
A: Debit/Credit Cards and Cash on Delivery (United States only).

Q: Is my payment secure?
A: Absolutely — we use encrypted and secure checkout systems.

Q: What currency will I be charged in?
A: All payments are processed in Euro (€).

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🔁 Returns, Refunds & Exchanges

Q: What is your return policy?
A: Returns are accepted within 7 days of delivery, unused and in original condition with tags.
Sale/clearance items may not qualify unless defective.

Q: When will I receive my refund?
A: Within 5–10 business days after the return is inspected and approved.

Q: Do you offer exchanges?
A: Yes, for size issues or faulty items (depending on stock availability).

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📍 Contact & Company Details

24/7 Support Monday – Friday

Business Name: Slizz,Inc

Address: 2001 Sportys Dr. Batavia,Ohio 45103 United States 

Phone number: +938-212-4354

Email: support@slizzusa.com